QUESTIONS

When will my order arrive?

After confirming your purchase, we ship and send the product via the method you have chosen, either through our shipping agent.

It depends on the shipping company that was chosen and who is responsible for delivery. We provide a group of shipping officials in a group of major cities, and it usually takes from 3 days to 6 days from the request and its confirmation.

Is there delivery outside the country?

Currently, the contracted shipping companies deliver within the country and to a group of cities specified on the delivery page. All the cities that the shipping company’s representative reaches are displayed.

If there is a manufacturing defect in the product?

You must go back and read the return policy to know the conditions for return and exchange. In the event of a manufacturing defect and an agreement has been made to return it, the shipping value will be calculated by the company and the return shipping will be borne by the customer. However, the value of the product will not be charged to the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store provides a delivery service for large quantities in case of ordering, and there is a discount of up to 10-20% on some products. You can contact us directly through the Contact Us page and inquire about quantities and discounts.

What are the payment methods?

Cash on delivery (COD)
Cash on delivery is one of the payment methods available on our store. Payment on delivery means that the shopper can shop through our online store and choose the product he desires, then place the order and choose the payment method upon receipt, which means that the payment process is postponed until The customer receives the product he ordered electronically.

We will send the product to the agreed upon location (city, neighborhood, home, or another place), and then payment will be made.